Patients

We’re happy to answer any questions you may have about your visit, and have provided information about insurance, emergency services, and what you can expect at your first appointment. We’ve also provided copies of relevant forms that you may need to refer to or complete prior to your visit with us.

New Patients

What to expect at your first appointment

Your first visit to Atlantic Dental Centre will consist of a comprehensive oral exam and discussion of the reason for your visit with us. First, we will take a series of x-rays to get a better look at your entire mouth. This allows doctors to check for decay, bone health, tumors, cysts and even sinus issues.

After reviewing your x-rays, your dental and medical history will be reviewed and an oral exam will be performed in order to check the soft tissue, gums, teeth and existing fillings, and to look for decay. We will suggest a complete treatment plan that’s right for you. We address immediate problems and provide recommendations for long-term oral health so small issues today don’t turn into big problems in the future.

If your dental treatment requires specialty services, Atlantic Dental can refer you to a specialist. We will work with the specialist to develop a personalized dental treatment plan and ensure the best possible results.

Friendly Reminders

•Please arrive 10-15 minutes early to fill out patient forms if you haven’t had time to download them in advance. You will need insurance information and personal health information including prescriptions with dosages. If you have a medical condition which requires premedication, please be sure to request a prescription prior to you appointment, or if you are unsure, please contact the office.

•Your teeth cleaning may be performed at your first visit or might be scheduled for a follow-up visit depending on the condition of your teeth and gums. Every effort will be made to complete your cleaning as soon as possible. The length of time needed for cleanings will vary depending on each patient’s level of gum disease and buildup, which the dentist will be able to determine during your exam.

•If necessary, our practice manager will discuss and assist with insurance and financial arrangements. Our staff works with you on payment arrangements so that cost is never a deterrent to doing what is best for you or your family.

• It’s important to let your dentist know about all of your medical conditions, medical history, and whether you’ve been ill or in the hospital recently. Your dentist also needs to know about any herbal medications, over-the-counter products, prescriptions, doses and frequency that you are taking as well as the name of your physician. This will ensure that your dentist is able to treat you in the most safe and effective way possible.

For your convenience, our patient forms are available for you to view and download at the bottom of this page.

FAQs

Q: When should I take my child for their first dental appointment?

A: At Atlantic Dental Centre, we recommend that children see a dentist as soon as the first tooth erupts or by the time they turn one year old. Tooth decay can start as soon as baby teeth erupt into the mouth, which is why it’s important for parents to adopt healthy dental practices early on.

The dentist will check the child’s teeth and provide you with ways to help prevent your child from developing tooth decay. They can give you tips on how to clean your child’s teeth, when to begin to use fluoridated toothpaste, and discuss good eating habits. For more information, you can visit firstvisitfirsttooth.ca.

Q: Do I need to tell my dentist about my medical history?

A: Yes, it’s important to let your dentist know about all of your medical conditions, medical history, and whether you’ve been ill or in the hospital recently.

Your dentist also needs to know about any herbal medications, over-the-counter products, prescriptions, doses and frequency that you are taking as well as the name of your physician. This will ensure that your dentist is able to treat you in the most safe and effective way possible.

Q: What do I do if I have a dental emergency?

A: If you’re experiencing a dental emergency, we encourage you to call us right away to book an appointment. Emergency visits will start with an exam and any x-rays needed to determine the problem, and then the dentist will review your treatment options. Treatment may be started during that initial visit depending on time available and the work which is required.

Q: Is Atlantic Dental Centre wheelchair accessible?

A: Yes! Our office is located within Halifax Place inside the Halifax Shopping Centre, which are both wheelchair accessible. Entrance 2 of the mall (near Roots, Starbucks, and the security office) is wheelchair accessible are is equipped with an automated door panel. Accessible washrooms are located on the same floor as our office within Halifax Place, and in other locations throughout the mall.

Q: Do I need to see the dentist and/or have a cleaning every six months?

A: How often a patient needs to see the dentist depends on their overall health. Our goal is to detect problems early, and then help patients maintain good oral health. X-rays are one tool we use to detect dental concerns.

Some of the following will affect the recall and cleaning frequency recommended for each patient:

  • Do I take care of my teeth with thorough brushing and flossing?
  • Do I eat a healthy well-balanced diet, or is there a lot of sugar or sugar sweetened beverages in my diet?
  • Am I on medications which dry my mouth and contribute to more frequent cavities?
  • Do I smoke?
  • Do I have a history of tooth decay and/or gum disease? The amount of gum disease and plaque buildup will affect the recommended cleaning frequency.

Speak to our dental team to determine the recall frequency which will optimize your oral health.

Q: I want a new dentist. How do I transfer my records?

A: While dental records need to be retained by the original dentist for a period of eight years, copies can be forwarded to your new dentist. You will be required to sign a release form in order for your previous dentist to send the records. In some cases, an administration fee may be charged.

Insurance Information

We are pleased to provide you the service of direct billing your insurance provider. We understand that this makes dental care much more accessible for many of our patients. In order to make the process as smooth as possible, please consider the following:

  1. During your visit, please supply the office with a current insurance card or plan and subscriber numbers.
  1. Dental insurance plans are all very different. If you have a booklet that outlines the details of your coverage, please bring it to your appointment and our staff will be happy to help you make sense of your specific policy.
  1. Please remember to update any insurance changes with us when they occur.
  1. Certain insurance companies do not allow us to direct bill. In those cases, the practice manager will be pleased to discuss alternate financial arrangements and payment policies available to you.
  1. We at Atlantic Dental Centre will do whatever we can to help you communicate with your insurance company, but ultimately it is your policy and not in our control. Your dental account remains your full responsibility.
  1. Any difference owing, which will not be covered by the insurance company, is payable at the end of each appointment.

Emergency Appointments

If you’re experiencing a dental emergency, we encourage you to call us right away to book an appointment. By calling ahead, we can confirm when someone will be available to see you and allow you to avoid waiting. We understand that dental emergencies can be stressful, which is why our goal is to have you taken care of as quickly as possible.

Emergency visits will start with an exam and any x-rays needed to determine the problem, and then the dentist will review your treatment options. Treatment may be started during that initial visit depending on time available and the work which is required.

Patient Forms

Patient Info Adult

Child Patient Info

Pain Questionnaire

Snore Questionnaire

Post Extraction Care Instructions

Ortho History and Consult Form